Privacy Policy

Effective Date: 31.03.2026

At RISENCAST HOLDING LIMITED (“RISENCAST”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal data you share with us through risencast.com (the “Site”) and in the course of our business communications and services.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and what rights you may have under applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.

1. Who We Are

RISENCAST HOLDING LIMITED is a company incorporated in Cyprus.

Company name: RISENCAST HOLDING LIMITED
Registration number: HE 444804
Registered address: 5, A.G. Leventi, The Leventis Gallery Tower, 13th floor, office 1301, Nicosia, 1097, Cyprus

For the purposes of applicable data protection laws, RISENCAST is generally the data controller of the personal data collected through the Site and through direct communications with prospective clients, clients, partners, suppliers, contractors, and other business contacts.

2. Scope of This Policy

This Privacy Policy applies to personal data collected when you:

  • visit or use our Site;

  • submit an inquiry, request, or message through our contact forms;

  • communicate with us by email or other business channels;

  • engage with us as a prospective client, client, supplier, contractor, or partner;

  • interact with cookies or similar technologies used on the Site.

This Policy does not apply to third-party websites, platforms, or services that may be linked from our Site.

3. Categories of Data We Collect

Depending on how you interact with us, we may collect and process the following categories of information.

3.1 Information You Provide Directly

We may collect:

  • your full name;

  • email address;

  • phone number;

  • company name;

  • job title or position;

  • project details, business needs, and other information you include in your message;

  • any documents, files, or materials you voluntarily send to us.

3.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, such as:

  • IP address;

  • browser type and version;

  • device type and operating system;

  • language and time zone settings;

  • referring URLs and pages visited;

  • date, time, and duration of visits;

  • usage logs and interaction data.

3.3 Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, analyze traffic, and improve performance.

4. How We Use Personal Data

We may process your personal data for the following purposes:

  • to operate, maintain, and improve the Site;

  • to respond to inquiries, demo requests, or business proposals;

  • to communicate with you about our services;

  • to assess potential business cooperation;

  • to provide, manage, and support our services;

  • to monitor Site performance, security, and functionality;

  • to prevent abuse, fraud, and unauthorized activity;

  • to comply with legal, regulatory, and contractual obligations;

  • to send newsletters, updates, or marketing communications where permitted by law or based on your consent.

5. Legal Bases for Processing

Where the GDPR or similar laws apply, we rely on one or more of the following legal bases:

  • Consent — where you have given clear consent for specific processing activities;

  • Contract — where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you;

  • Legitimate interests — where processing is necessary for our legitimate business interests, such as responding to inquiries, improving our services, maintaining security, and developing business relationships;

  • Legal obligation — where processing is necessary for compliance with applicable laws or regulatory requirements.

6. How We Share Personal Data

We do not sell or rent your personal data.

We may share your information only where reasonably necessary and appropriate, including with:

  • hosting providers, IT support providers, and website infrastructure partners;

  • analytics, communication, and form-processing service providers;

  • professional advisers, such as lawyers, accountants, auditors, or consultants;

  • payment, administrative, or operational service providers, where relevant to our business relationship;

  • public authorities, regulators, courts, or law enforcement bodies, where disclosure is required by law or is necessary to establish, exercise, or defend legal claims;

  • affiliated entities or contractors involved in providing our services, subject to appropriate confidentiality and data protection obligations.

All such disclosures are limited to what is necessary for the relevant purpose.

7. International Data Transfers

Your personal data may be processed in countries other than the country in which you are located, including countries outside the European Economic Area (EEA), where relevant to our operations or the operations of our service providers.

Where we transfer personal data internationally, we take appropriate measures to ensure that such transfers are carried out in accordance with applicable data protection laws. These measures may include:

  • adequacy decisions issued by the European Commission;

  • standard contractual clauses;

  • contractual confidentiality and data protection commitments;

  • additional technical and organizational safeguards where appropriate.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized or unlawful access, disclosure, alteration, loss, or destruction.

These measures may include:

  • access controls and role-based permissions;

  • secure hosting environments;

  • encryption or equivalent safeguards where appropriate;

  • internal confidentiality controls;

  • monitoring and security maintenance procedures.

However, no method of transmission over the internet and no storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including for the purposes of:

  • responding to inquiries and follow-up communications;

  • managing business relationships and service delivery;

  • maintaining business records;

  • complying with legal, tax, accounting, and regulatory obligations;

  • resolving disputes and enforcing agreements.

Retention periods may vary depending on the nature of the data and the purpose of processing. When personal data is no longer required, we will delete, anonymize, or securely archive it in accordance with applicable law.

10. Your Rights

Depending on your jurisdiction and subject to applicable law, you may have the right to:

  • request access to the personal data we hold about you;

  • request correction of inaccurate or incomplete data;

  • request deletion of your personal data;

  • request restriction of processing;

  • object to certain processing activities;

  • request portability of your personal data, where applicable;

  • withdraw consent at any time, where processing is based on consent;

  • lodge a complaint with a competent data protection authority.

If you would like to exercise any of these rights, please contact us using the details set out below. We may request information necessary to verify your identity before responding to your request.

11. Cookies and Tracking Technologies

We may use the following categories of cookies on the Site:

  • Strictly necessary cookies — required for core Site functionality and security;

  • Analytics cookies — help us understand how visitors use the Site and improve its performance;

  • Preference cookies — remember certain settings and user choices;

  • Marketing cookies — may be used to measure campaign performance or support relevant communications, where enabled and permitted.

Where required by law, non-essential cookies will be used only after obtaining your consent.

You can manage cookie preferences through your browser settings and, where applicable, through our cookie banner or consent tool.

12. Third-Party Services and Links

The Site may contain links to third-party websites, tools, plugins, or external platforms. We are not responsible for the privacy practices, content, or security of those third-party services.

If you visit third-party websites or use third-party services, you should review their own privacy notices and terms.

13. Children’s Privacy

Our Site and services are intended for business and professional use. We do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us so that we can take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, regulation, technology, our services, or our business practices.

Any updated version will be posted on this page with a revised Effective Date. We encourage users to review this page periodically.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our data processing practices, you may contact us at info@risencast.com